North American Toll Free: 866-253-6106
International Toll: 5999-4338927
Banking
US Player Welcome!
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EWalletXpress is an online payment transfer service where you can deposit money into your account and use it to make online purchases. It is simple, fast and extremely secure. -
Quick and convenient direct transfer of funds to your preferred method. -
Moneybookers is a payment option that is recommended for players in Europe and the Far East For more information, or to open a Moneybookers account. -
UseMyWallet is a great payment option for US players. -
Wirecard Bank AG offers efficient and cost-effective solutions, flexible currency accounts and credit cards.
US Player Restricted
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(US Player Restricted)
NETeller is a quick and easy payment option that offers a variety of funding methods depending on your location. For more information, or to open a NETeller account. -
EcoCard is a safe and secure payment option that offers a variety of funding methods. For more information, or to open a EcoCard account. -
Click2Pay is a simple and safe payment option. For more information, or to open a Click2Pay account.
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Bank wire transfers often the most expedient method for transferring funds between bank accounts. Contact our Customer Support for information.
Frequently Asked Questions
- If the bonus was requested BEFORE the deposit was made, a representative will deny the coupon and credit your account manually.
- If you have a balance (even 1 cent) left on the previous bonus you requested, a representative will remove the old bonus and credit your account with the new bonus.
- If the bonus you requested is limited to specific players (1st, 2nd depositors, players that we referred by an affiliate), you can choose one of the other promotions that we offer to our players.
- If the games that you usually play are excluded on this bonus.
- If the bonus you requested is not valid or has expired (such as weekend bonuses)
- And other unforeseeable reasons.
1. How old must I be to open an account in the casino?
You must be at least twenty one (21) years of age in order to open an account and play in DenderaCasino.
2. How do I get my bonus?
The bonus has to be redeemed immediately after your deposit is approved and before you start wagering it. To receive a promotion, you must claim it BEFORE making a deposit. To claim your bonus simply click the .claim. icon found in the cashier.
3. How do I receive your refer a friend bonus?
To receive the Refer-A-Friend bonus log in to the casino and go to the cashier. In the cashier section you will find the .Refer a Friend. link. Click on this link and enter in the email addresses of all of the friends you wish to refer. In order for you to earn the Refer-a-Friend bonus your friends must sign up for a real account and make a deposit and wager at least $50. In order for us to know that your friend was referred by you, they must click on the link provided in their Refer-a-Friend email.
4. I never received my bonus. Why?
There are several reasons why your bonus was not applied to your account:
5. I am trying to withdraw my winnings and I get a message saying I don't have enough money to request a withdrawal. Why? / Why is my playable balance different than my withdraw able balance?
There is only one possible option. You have not completed the wagering requirements on the bonus. The wagering requirements for a bonus can be found under 'Conditions'.
6. Do you accept US players?
We welcome players from all countries and recommend that you check the law in your own jurisdiction. There are different laws in each state, we don't check up on players but consider it your responsibility to check the laws in your area and make an educated decision.
7. I'd like to play with fun money instead of real money, how can I do that?
DenderaCasino offers a fun version to its players, in which they can play all the games offered in the real version, but bet with fun money. To do this, go to the log in screen, where you put in your log in name and password and under the log in name and password fields you can mark if you want to sign in as a real money player or just as a fun player.
8. I want to make my first credit card deposit into my Dendera account, but it won't go through, what do I do?
If this is your first time using a credit card to deposit into your Dendera account, the card may need to be registered manually by our CS operators, please contact them and they will register your card and can also perform a manual deposit. Please note that it may take up to 1-2 hours after registration before the card is verified and you can use it to deposit.
9. How can I withdraw my winnings?
To withdrawal your winnings go to the "cashier" section and follow the user-friendly instructions.
10. Do I have to pay taxes on my winnings?
Unfortunately we cannot give you information on taxes and it is best to check laws in your jurisdiction.